Shipping policy

Thank you for shopping at Tam Ho USA ! Our goal is to ensure your order arrives promptly and safely.

Order Processing Time: All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your confirmation email. You'll receive a notification with tracking information once your order has shipped.

Shipping Methods: We offer the following shipping options:

  • USPS Ground

  • UPS Ground

  • UPS Second Day Air

Shipping charges will be calculated and displayed at checkout based on your order's weight, size, and shipping destination.

Domestic Shipping:

  • Standard shipping typically arrives within 5-7 business days.

  • Expedited shipping (UPS Second Day Air) is available at checkout.

International Shipping: For international shipping, please contact us directly via Facebook (Tam Ho Usa) https://www.facebook.com/tamho151191/ for arrangements and detailed information.

Lost or Damaged Packages: We are not responsible for lost packages during transit. If your package is lost, please contact your local USPS with the tracking number provided.

Returns and Exchanges: We do NOT accept returns or exchanges. All sales are final. Please carefully review each product before making a purchase. If you have questions about any product, please call us—we're always happy to assist you.

We do not accept to hold your order when the order has not been paid.

Contact Us: For questions regarding your shipment, please contact us at tamhousa91@gmail.com.

Thank you for choosing Tam Ho USA !